A famous movie actor claims that he has written a book. As result, a real author, not a very well known writer, vengefully kills him but then dies as a result of an accident. Next, they both find themselves in after-life, where souls of all famous people are gathered.
After the elevators at a New York City skyscraper begin inexplicably malfunctioning, putting its passengers at risk, mechanic Mark Newman (James Marshall) and reporter Jennifer Evans (Naomi Watts) begin separate investigations. Newman gets resistance from superiors at his company, which manufactured the elevator, while additional elevator incidents cause several gruesome deaths. The police get involved and suspect that terrorists are responsible, but a far stranger explanation looms.